Customer Care Services  Back to Services
In conjunction with Transfer Agent Services, CAMS offers Customer Care Services. Customer Care Services are delivered via -

 Our Central back offices at Chennai.
 Our Service Centers at many cities all over India.
 Our National Toll Free Call Center.

All these locations have access to investor information and the ability to accept customer transactions for execution at next available NAV Date.

At these locations, customers may, in person, or through an intermediary.

 Deliver Financial Transactions for execution at next available NAV Date.
 Lodge Investment Plan documents.
 Deliver request for Change of Address for immediate execution.
 Request for balance on account or an Account Statement.
 Request for the latest NAV.
 Request for Fund literature such as application form, offer document, newsletter etc.
 In respect of certain Funds, deliver instructions over phone for Financial Transactions after authenticating themselves through a Personal Identification Number.

These service centers are typically located at Central locations in their respective cities. They are either connected via leased lines to Chennai or otherwise have access to live investors information for the purpose of service provision.

CAMS has service centres at a number of cities. More centres are planned in the coming months.

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