34th Annual Report 2021-22
We repositioned ourselves as a technology product company for mutual fund services and processes such that every component of delivery will be conceptualised, imagined and designed in a product manner.
We successfully onboarded our 17th AMC client Franklin Templeton Mutual Fund completing the largest ever migration in the last decade in MF industry.
CAMS is India’s largest registrar and transfer agent (RTA) for MFs, and a trusted partner to ten of the 15 largest (based on AAUM) MFs in India, including all the five largest.
We have prudently leveraged our domain and technology expertise to expand business offerings across other financial service sectors.
The Company’s core value is putting customers first and at the centre of everything. This mindset is reflected in the results of a customer satisfaction survey conducted among our clients, which revealed 93% of satisfied and highly satisfied investors.
The Company successfully went live with 17th AMC client Franklin Templeton Mutual Fund on July 19, 2021. This was the largest migration (in terms of AAUM, folios and investors base) in the MF industry
It represents the pool of capital that is available to us for deploying in business activities and driving business strategy. Our prudent use of financial capital helps in enhancing outcomes of all our capitals and generating surplus for the investors and shareholders.
↑ 29% over FY21 (₹ 6,900 million mutual fund asset-based, ₹ 1,300 million mutual fund non-asset based and ₹ 897 million non-mutual fund)
↑39% over FY21
↑40% over FY21
It represents our digitally-enabled service centres and the IT infrastructure that helps us in carrying out our operations seamlessly. We are continually investing financial capital for upgrading infrastructure and widening our network to provide better services to the customers.
Service centres
Capex on adding infrastructural capacity and technology
It represents the technical know-how of the industry, the processes and systems that is native to our organisation and provides competitive advantage to us. We are continually investing in it to build on our capability to conceive innovative solutions.
Mutual Fund clients 250+ Total clients
Businesses in which the Company has knowledge
technology-led platforms
IT team strength
It represents the competencies, capabilities and motivation of our people that enables us to operate business efficiently and achieve business strategy. We are investing financial capital to appropriately compensate, train and engage our people alongside building the right culture which drives productivity. We strive to have gender and age diversity which makes us a desirable organisation to work for.
Employees
Women employees
of employees below 30 years
hours of training provided
It represents the sound relationship that we have with our stakeholders and is essential to our business. Our strong relations with clients (mutual funds), focus on customer (mutual fund investors) satisfaction, business partner growth and community development ensure our business continuity and growth.
Investor folios serviced
spent in CSR activities
CSR beneficiaries
Shareholders
It represents the renewable and non-renewable resources that we use in conducting business and its subsequent impact on the environment.
Energy consumption
Water consumed
resulting in paperless transactions