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Business model

Our Value Creation Model

Financial Capital
  • ₹ 7,824 million Equity
Intellectual Capital
  • World-class IT platform and mobile applications
  • Expertise in MF RTA services, handling four of top 5 and top 10 of 15 MF
  • 800+ qualified professionals in IT team
Human Capital
  • 26,252 hours of training to employees
  • Focussed on inclusivity and diversity
  • Experienced and diverse executive team and Board
Manufactured Capital
  • 280 service centres across 25 states
  • 5 call centres
  • 729 call centre employees
  • ₹ 807 million capex for land building, improvements in property, furniture and office equipment
Social and Relationship Capital
  • ₹ 63.76 million CSR spending
  • 57.4 million live investor folios
  • 25.7 million unique investors serviced
  • 93% customers highly satisfied
Natural Capital
  • Robust digital infrastructure to reduce travel, paper consumption and energy usage
  • Sustained efforts to reduce waste and water and energy consumption

Mutual Fund Services
Business

Electronic Payment Solutions and Payment Aggregator

Insurance Services
Business

Alternative Investment Fund Services Business

KYC Registration Agency
Business

Software Solutions
Business

Account
Aggregator

Enabled by

World-class, difficult to replicate technologydriven infrastructure

Integrated and customised portfolio of services

Service centres, call centres and back offices

Deep domain knowledge of MF investors and business

Financial
  • ₹ 9,718.27 million Revenue from operations
  • ₹ 3,801.87 million PBT
  • ₹ 2,852.48 million PAT (After eliminating Non-controlling interest)
  • ₹ 4,822 million cash and cash equivalents
  • ₹ 58.26 EPS
  • ₹ 1,848.34 million dividend
  • ₹ 9,95,501 million market capitalisation
  • NIL Net Debt
Intellectual
  • Largest MF RTA with 68% market share
  • myCAMS most preferred app for MF transactions with 5.8+ user base
  • 769 million SMS generated for investor servicing
Human
  • ₹ 3,580.82 million paid in Employee benefits expense
  • 29.46% women employees
  • 51% employees under 30 years
Manufactured
  • Digitised branch services
  • Call centres having real-time connectivity
  • Continuous availability and data replication and redundancy
  • 389 PPM (parts per million) error
  • 99.96% transaction quality
Social and Relationship
  • 17 MF clients
  • 57.4 mn live investor folios
  • 96% customers highly satisfied
  • 6,500+ CSR beneficiaries
  • ₹ 22,442.32 lakh direct and indirect taxes paid
Natural
  • Digital services resulting in paperless transactions
  • Robust digital infrastructure to reduce travel, paper consumption and energy usage
  • Sustained efforts to reduce waste and water and energy consumption
  • 100% e-waste disposed as per regulation

Annual Report 2022-23