Pursuing our Strategy

1. Consolidate core MF RTA business

• Leveraged digital platforms myCAMS, edge360 and MFCentral to digitise and enhance MF transaction journey
• Maintained track record of CAMS serviced clients growing faster than the industry
• Expanded product suite for MFs to new areas (i.e. Wincentive, Vision, UPI and APIs for AMCs and intermediaries)
• Successfully onboarded three new MF Clients

• Take the recently onboarded mutual funds like Zerodha and Helios live
• Continue to aggressively pursue new client wins from new MF applicants
• Foray into adjacencies for our clients like data analytics and AI
• Support the growth for our clients through new technology and digital solutions

2. Build new business of AIF, NPS, Insurance repository and Account Aggregator

AIF

• Strengthen the offering for the industry using the expertise of Fintuple Technologies acquired during the year
• Strengthened onboarding supported by Fintuple, WealthServ digital onboarding and existing operations
• Operationalised GIFT City operations

NPS

• Leveraged the cloud-based CRA platform to enable seamless registrations
• Extended to point of presence
• Targeting pension customers and UPI-based bank account verification

AIF

• AIF will continue to be a focus area in FY24
• Continue augmenting our digital solutions to improve the customer experience in this industry
• We will expand our offering suite with new services and to new segments/geographies

NPS

• We will continue to augment our product offering in this business with new offerings like mobile app, NPS Lite etc.
• Remain focussed on providing superior customer experience with best-in-class C-SAT scores

3. Invest in reinforcing technology edge

Implemented measures for cultural change in line with transformation into a technology product company

The company will evolve into a technology product company with Analytics, artificial intelligence, cloud and blockchain across all solutions.