Quick Links

DOWNLOAD
×

Quick Links

DOWNLOAD
Home > Value Creation > Materiality
Materiality

Determining and managing priority matters

At CAMS, our engagements with internal and external stakeholders help us in identifying urgent issues that can impact our ability to create value for all. It forms the basis of shaping our strategy, and helps us in making the organisation more resilient in the long term.

Material matters determination process

We have not taken any formal materiality exercise during FY23. However, based on our ongoing engagements with all stakeholders and inputs from in-house teams across all businesses and functions, we have arrived at various material matters. These matters have been further shortlisted based on peer benchmarking and the degree to which they can impact our business objectives.

Materiality matrix
  • M1 – Financial performance
  • M2 – Competitive landscape
  • M3 – Innovation and IT deployment
  • M4 – Stability of systems and processes
  • M5 – Data protection and cyber security
  • M6 – Client relationships
  • M7 – Governance and risk management
  • M8 – Talent attraction, retention and development
  • M9 – Conduct and ethical practices
  • M10 – Regulatory compliance
How we address material matters
Material matters How CAMS is addressing
Financial performance
  • Continued growth in existing businesses and diversification to newer business lines
Competition landscape
  • Maintained market leading position across most business
  • Powerful technology, business processes and sustained new product development provides competitive edge
Innovation and IT deployment
  • Robust investments in innovation and technology enhancements, including adoption of emerging technologies like analytics and AI to help clients make better decisions and cloud to ensure speed, agility, scalability and security
  • Transformation into a technology product company and engagement of Chief Platform Officer to lead modernisation
  • Launched CAMS IIT-M Fintech Innovation Lab (CIFIL) in collaboration with IIT Madras to accelerate financial technology related innovations
Stability of systems and processes
  • Regular audits and updation of technology
  • Regular BCP and DR drills
  • Ensuring availability of Two times capacity than the maximum transaction volume
  • Data replication with clients

Read page 120 for more details
Data protection and cyber security
  • Deployed multiple new-age technologies to deepen security monitoring on all strategic entry and exit points
  • Cyber security and cyber resilience policy with practices meeting ISO 27001:2013 requirements of information security systems
  • Dedicated technology committee of eminent specialists to review processes and systems
Client relationships
  • Managing large part of operations with utmost efficiency to help them focus on and grow core business area
  • Ensuring compliance with regulatory

Read page 23 for more details
Governance and risk management
  • Robust risk management practices further improved with KPMG recommendations
  • Solid governance framework with Board oversight

Read page 29 for more details
Talent attraction, retention and development
  • Providing good workplace with high engagement level, continuous training, and focus on diversity, inclusion and equal opportunities

Read page 41 for more details
Conduct and ethical practices
  • Robust governance with majorly independent Board
  • Commitment to highest standards of governance supported by governance structures, policies, processes, and controls
  • CAMS Code of Conduct and presence of various policies for vigil mechanism, whistle blower, employee safety, POSH and anti-corruption and bribery

Read page 49 for more details
Regulatory compliance
  • Constant dialogue with the regulatory
  • Business teams continually tracking industry developments

Annual Report 2022-23

www.camsonline.com