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Business Model

Our Value Creation Model

FINANCIAL CAPITAL

Equity: ₹ 9,156 million

INTELLECTUAL CAPITAL

Cutting-edge IT platforms and mobile applications

Expertise in MF RTA services, handling four of top 5 and top 10 of 15 MF

850+ qualified professionals in IT team

HUMAN CAPITAL

Employees on payroll: 6,135

Total hours of training: 86,099 hrs.

Continuous investment in training and development and health and safety initiatives

Focussed on inclusivity and diversity

Experienced and diverse executive team and Board

MANUFACTURED CAPITAL

280 service centres across 25 states 5 Union Territories

8 call centres

850+ call centres and back offices

810 million capex for land building, improvements in property, furniture and office equipment

SOCIAL AND RELATIONSHIP CAPITAL

₹ 70.95 million CSR spending

32 million unique investors serviced

NATURAL CAPITAL

Robust digital infrastructure to reduce travel, paper consumption and energy usage

Efficient use of Natural resources

Sustained efforts to reduce waste and water and energy consumption

Enabled by

World-class, difficult to replicate technology-driven infrastructure

Integrated and customised portfolio of services

Service centres, call centres and back offices

Deep domain knowledge of MF investors and business

FINANCIAL CAPITAL

LINKAGES WITH SDGS

₹ 11,365.18 million Revenue from operations

₹ 4,668.45 million PBT

₹ 3,536.41 million PAT (After eliminating Non-controlling interest)

₹ 6,176.78 million cash and cash equivalents

₹ 72.06 EPS

₹ 2,061.19 million dividend

₹ 14,473 crore market capitalisation

NIL Net Debt

INTELLECTUAL CAPITAL

Largest MF RTA with 68% market share

myCAMS most preferred app for MF transactions with 6 million user base

900+ million SMS generated for investor servicing

270 million mail back requests served

6 million calls per annum handled

HUMAN CAPITAL

3,971.57 million paid in Employee benefits expenses

30.09% women employees

54.22% employees under 30 years

MANUFACTURED CAPITAL

Digitised branch services

Call centres having real-time connectivity

Continuous availability and data replication and redundancy

687 PPM (parts per million) error

99.93% transaction quality

SOCIAL AND RELATIONSHIP CAPITAL

19 MF clients

72.7 million live investor folios

97.6% customers highly satisfied

8,000+ CSR beneficiaries

₹ 27,249.15 lakh direct and indirect taxes paid

NATURAL CAPITAL

Digital services resulting in paperless transactions

100% e-waste disposed as per regulation