At CAMS, the essence of Human Capital goes beyond just a resource – it is our biggest asset and greatest strength. By building a nurturing, safe and inclusive workplace that fosters continuous learning, builds leadership capabilities and provides opportunities for career progression, we are empowering our people to remain agile, motivated and future-ready.

SDG’s Impacted

Material Priorities

• Talent Attraction, Retention and Development
• Conduct and Ethical Practices
• Regulatory Compliance

Risks

Regulatory Risk

Talent Attraction & Acquisition

Acquiring industry’s-best talent is a part of our success strategy. A series of measures to find the right fit for the right role is taken including campus recruitment drives, employment branding, referral programmes, lateral hiring, internal job postings, and job rotations.

• Project Odin, FuEL Program and various other talent acquisition drives helped us to hire top talents from India’s premier education institutes such as IIM, IIT & BITS

Talent Management and Development

Sustained focus on employee learning and development helps us build a motivated and high-performing workforce. Fuelled through comprehensive L&D initiatives and supported by a robust performance framework, our employees are adequately equipped to leverage opportunities and accelerate their careers.

• Based on OKR model, the performance framework empowers employees to track their progress and achieve desirable performance outcomes

• Multiple training programmes, certifications, e-learning modules, workshops, and structured programmes like Elevatech, CAMS Leadership Paatshala (CLP), and Pragati facilitate progress

Talent Engagement and Retention

We aim to create a positive work environment where our employees feel valued and supported. Our talent engagement and retention initiatives help us connect with our employees at a deeper level and build stronger relationships with them, ensuring improved productivity and reduced turnover.

• Programmes like the “Culture Code” and platforms like “Weave” for peer-to-peer recognition help us drive better engagement and employee motivation
• Employee satisfaction and holistic well-being is ensured through initiatives like flexible work arrangements, car lease, mediclaim and comprehensive wellness

HR Compliance and Statutory Measures

Employee safety is our top priority. We are committed to building a safe, ethical and inclusive workplace, fully compliant with relevant laws and regulations

• Strict adherence to labour laws & statutory requirements through automated systems for vendor audits, job abandonment processes, and by providing self-access FAQs for employee queries

Talent Systems

To enable our employees to experience seamless access and perform efficiently, ‘myJarvis’, an integrated HR tool, has been implemented by CAMS.

Talent Management

A strong organisation can only be built on strong shoulders. Firmly believing in this philosophy, our talent management efforts are designed to not just identify and hire the right talent but also provide them with a nurturing environment to unlock potential.

Building a Winning Team

In an endeavour to build a future-ready workforce, we connected with India’s top management and business schools such as IIM, IIT & BITS etc. and conducted multiple on-campus recruitment drives. Project Odin focussed on campus hiring for Tech roles and FuEL (Future Emerging Leadership Program), CAMS’ flagship talent development initiative designed to identify, train, and empower future leaders from within the organisation, were amongst many of our HR recruitment initiatives that helped us engage with thousands of promising candidates with necessary knowledge and competencies and secure best-fits through competitive offers.

Project Odin:

• Focussed recruitment of Software Engineers, Research Analysts, and Business Analysts
• 40 onboarded with gamified onboarding and leader connects
• 34 offers rolled out with hiring from VIT, NIT, IIT, and NMIT

FuEL Program:

CAMS continues to build a leadership pipeline through the FuEL program:

• 35 FuELites underwent deep functional and process training across RTA, Purchase, Recon, and SIP
• Participants gained client exposure and were assigned deputy roles to prepare for leadership
• New Hiring:
  • 17 from top B-schools like IIM Lucknow, XLRI, GLIM, etc.
  • 21 from institutes such as IIMs, SOIL, GLIM, and more
• Manager Certification: 26 leaders certified; Graduation held in Feb 2025
• 360° Feedback Process: Completed for 36 FuELites,, including inputs from teams, managers, peers, and clients.

PIVOT Performance Architecture

Power thrives when it is in the right hands. Inspired by this, “PIVOT” (Performance Invigoration via OKR Trajectory), our performance management framework, places the power of ownership and performance in the hands of our employees.

Other than serving as a platform for continuous learning and rewards, PIVOT integrates OKRs (Objectives and Key Results) framework to align individual ambitions with the organisational goals. This ensures that everyone within CAMS collectively works towards one shared purpose. The framework serves as a key pillar to success for many established companies across the globe and primes our workforce to step up to the next level.

Leadership Development

Investment in leadership development reaps two-pronged benefits for CAMS – building a strong and steady pipeline of future leaders and accelerating career progression for deserving employees, keeping them inspired and motivated. Our leadership development initiative include:

LevelUp

A six months leadership development programme, LevelUp, is thoughtfully curated for first-time managers (Deputy Managers) to prepare them for the new role and garner desirable outcomes. During the programme, the managers are empowered to enhance their communication skills, improve time management, transition to a service mindset, foster positive work culture, boost efficiency, and drive strategic decision-making.

• Rolled out in July 2024 to enhance leadership skills for newly promoted managers
• 58 participants trained initially
• The second cohort of 97 first-time managers began with a 6-month structured journey, focussed on leading teams, culture building, and driving performance

Pragathi

Pragathi was started with the objective to develop behavioural, functional and leadership competencies and nurture leadership skills within the enrolled candidates. It is a six months training programme and is convened once or twice a month.

• 35 employees had their aspirational roles approved by supervisors
• Learnings include:
  • 15 in-person modules (behavioural & domain-focussed)
  • 10 online sessions via LinkedIn Learning
  • A felicitation event was held in October 2024 to recognise learners and aspirants

CAMS Leadership Paatshala

The initiative was launched in FY 2023-24 to improve learning outcomes through relevant cultural changes. To enable this, we identified 96 core competencies and crafted customised workshops and long-term learning programmes for our employees, in alignment with them.

Learning and Development

Employee learning and development are the building blocks of a successful organisation. Recognising this and dedicated to the growth of our employees, we have implemented a series of L&D initiatives across the organisation.

• EDMU Skill Assessment: 455 employees assessed (average score: 67.6%).
• Cybersecurity Training:
  • 39 completed Penetration Testing certification
  • 2 certified as Ethical Hackers by EC-Council

• Learning Pathways:
  • “Ascend” (Service Mindset): 2 batches, 43 participants
• “Base Camp” (Mind Mapping): 1 batch, 14 participants
• Functional Seminars for New Joiners:
  • 3 sessions conducted across Redemption, Purchase, Demat, Posting, and more
  • 131 participants certified

Executive Management Programme

With the objective to strengthen our leadership capabilities, LIBA programme is now open for all our employees. This initiative aims to make learning accessible for everyone at CAMS and create an environment where they feel motivated to progress in their learning journey.

• 17 employees completed the Executive Programme in General Management from LIBA. The programme aimed to strengthen mid-level leadership, building capabilities to lead teams and business units
• Management & Graduate Trainees recruited from top institutes like IFMR, Amrita School of Business, TSM, and KIIT

Functional and Technological Training

National Institute of Securities Market (NISM) certifications are qualifications that demonstrate knowledge of the Indian Securities Market and are often required for roles in the financial services industry. These certifications, offered by the NISM, cover various aspects of the market, including mutual funds, investment advising, and research analysis.

Regular NISM certifications and training for employees handling certain roles and responsibilities ensure regulatory compliance and form an essential component of our L&D initiatives.

Individual Learning Disposition (ILD)

ILD, a one-of-its-kind technique to calculate an employee’s learning quotient, serves as a perfect tool for employees to track and progress on their learning trajectory. The tool also helps the Company to identify potential leaders and ideal candidates for career progression thus forming an important part of CAMS PIVOT Performance Architecture.

Skill Development

To ensure that our employees are well-equipped to handle the changing industry requirements and deliver high-quality service and solutions, various skill development programmes are organised by CAMS.

Collaboration & Conflict Management

A gamified programme was designed for our FuEL batch with the aim to enhance their key competencies. Multiple interactive sessions conducted under the programme made learning more enjoyable and impactful, driving both personal and professional growth.

Employee Engagement

A team of connected and engaged employees at CAMS powers our journey from ordinary to extraordinary. Our employee engagement initiatives are focussed at ensuring that our people feel motivated and fully deliver on their potential, driving innovation and accelerating progress. Over 2,000 employees participated in structured engagement initiatives during the year.

Leadership Connects

• 21 Leadership Connect sessions were held across the organisation
• Sessions were also held for new joiners and BCP Heads, ensuring alignment and cultural integration
• Focussed leadership and governance sessions were conducted
• HiPo Talent Connects and sessions with business heads were also held with an emphasis on nurturing next-gen leaders and improving domain-level effectiveness

The CAMS Communication Framework (CCF)

Serving as a guideline for ensuring an open and transparent environment at CAMS, the CAMS Communication Framework (CCF) fosters collaboration, trust, camaraderie and a sense of belonging within the organisation.

Townhalls

Participants across different locations gave employees the opportunity to connect with the leadership team and ask questions in an open and informal setting, creating a more informed and connected workplace.

• Technology Team: Led by CHRO, CPO & CTO – reached 216 employees
• Finserv Team: CEO & Deputy COO engaged 25 participants, sharing future strategies

• Cross-functional R&R Session: Featured leaders and was attended by 80+ participants

Enthrall 2024: Annual Learning Week

In November 2024, Enthrall 2024 organised fun activities like Fintech Bytes, Pictionary, and debates to power learning and drive fresh perspectives on financial knowledge. The day promoted growth, health, work-life balance, and shared learning, while fostering connection and trust among colleagues, bringing together 700+ employees.

Employee Recognition

CAMS awards and recognition initiatives fosters a spirit of healthy competition and plays a major role in boosting the morale and confidence of our people. A total of 5,115 employees earned weave points & redeemed them towards exciting gifts, showcasing strong engagement and reward participation within the organisation.

Employee Health & Safety

Without health, nothing else matters. CAMS efforts to promote holistic health and well-being of its people is driven by this idea and bolstered by various health awareness initiatives and fitness programmes.

• Our ergonomically-designed workplace offer utmost comfort to our employees at work and contribute positively to their overall health and wellness

CAMS Grievance Redressal Mechanism

• Launched in September 2024 to provide a safe channel for employees
• Helped address burnout, workplace stress, and behavioural issues
• Supported 16 employees and provided feedback to managers

People’s Pulse - CAMS Internal Newsletter

• Celebrated its 1^st Anniversary
• Published 14 editions, with contributions from 57+ employees and 115+ articles
• The newsletter captured employee voices, stories of success, and creativity across functions

Diversity and Inclusion

Diversity and inclusion are core pillars of our HR strategy and focussed efforts are made to ensure a people-centric environment that is fair and equitable for all. People from different backgrounds, cultures and geographies build an enriching culture at CAMS, collectively contributing to our success through their diverse perspectives, skill-set, experiences, and ideas.

Building an Inclusive Workplace

We are committed to maintaining an inclusive work culture where every employee feels heard, valued and belonged. Open communication and collaboration initiatives such as “Culture Debate” helps us to achieve this goal by covering high-trust, high-performance dimensions like credibility, respect, fairness, pride and camaraderie.

Fostering Gender Diversity

Emphasis on gender diversity at CAMS fosters a healthy gender representation in our workforce and ensures an unbiased approach towards all employees while providing equal opportunities for career progression, regardless of gender.

Employee Events & Well-Being Initiatives

• Conducted 15 major events impacting 2,000+ employees, including:
  • Medical camps, debates, Pongal & Holi celebrations, football & cricket tournaments
  • CAMS Super Singer: 50 participants; 3-day contest celebrating employee talent
  • CAMS Day Walkathon: 800+ employees participated across Chennai and Coimbatore
  • Iftar & festive treats shared during Holi and Ramzan to foster inclusion
  • CAMS Carrom Tournament: 150 players; top 3 rewarded