Building trust, maintaining transparency and consistent engagement with our customers, employees, distributors, communities, regulators and other stakeholders are the cornerstones of our Social and Relationship Capital. By leveraging our technological expertise, driving meaningful collaborations, ensuring exceptional experiences and fostering responsible business practices, we strive to strengthen our relationships and create long-term value for each one of them.
Dedicated grievance email ids for all CAMS-serviced funds are mentioned on our website. Customers can select the grievance email ID of the respective fund house and write directly to them about their grievances. Alternatively, they can write to the Investor Relations Officer of the concerned mutual fund as stated in SID or in AMC website.
Investors also have an option to log their complaint/grievance through the CAMS website or call CAMS helpdesk/call-centre on our toll-free number/ WhatsApp to register their queries or concerns.
In case of an unsuitable/ unsatisfactory response, aggrieved investors can escalate their concern to CAMS Compliance Officer or the Managing Director by quoting the reference number for the complaint.
In case of an investor not being satisfied by CAMS response to the complaint, they can approach SEBI and lodge their complaint through SCORE, SEBI’s web-based centralised grievance redressal system, at https://scores.sebi.gov.in
Bhubaneswar
Chennai
Hyderabad
Jamshedpur
Lucknow
Vijayawada
The lab aims to enable the researchers to devote time to interdisciplinary challenges, thereby establishing IITM as a thought leader and knowledge powerhouse in this domain and collaborating with the industry to develop relevant fintech solutions. Other than focussing on futuristic advancements in financial technology, the lab would also engage in activities to increase the adoption and implementation of these technologies throughout India and abroad.
CAMS IIT-M Fintech Innovation Lab (“CIFIL”) was created as a part of contribution to Indian Institute of Technology Madras for setting up a Centre of the Excellence for research related to fintech industry which will champion the adoption of best practices in industrial applications, and to foster a climate of entrepreneurship to exploit and accelerate Fintech-related innovation.
The lab was inaugurated by Ms. Nirmala Sitharaman, Hon. Finance Minister, Government of India, in the presence of Dr. V. Kamakoti, Director, IITM and Dr. M. Thenmozhi, Professor and Head of Department of Management Studies.
Eureka Education Foundation, run by an alumni/former faculty of IIT Madras, conceptualises and implements large-scale programmes to improve access and quality of education amongst underprivileged children. Aiming to mitigate the persistent challenge of low student competencies and widespread learning gaps, commonly prevalent in children from economically weaker sections, the Foundation runs after-school centres for poor children in Chennai’s slums. The school curriculum and methodologies are aligned with the state board curriculum, with focus on key concepts and skill development, to ensure relevance and maximum impact.
Aligned with its CSR focus on education, CAMS enables smooth functioning of after-school centres in the urban slums of Mandaveli, Teynampet and Saidapet in Chennai. Other than this, after-school centres across 25 villages in Tiruvannamalai district and 10 villages in Chengalpattu district of Tamil Nadu also receive extensive support from the organisation. Assistance was also provided to set up small libraries in the aforementioned villages. The initiative benefited approximately 1,500+ students who enrolled in these centres during the year.
The Foundation provides free eye care support and facilitates eye surgery for patients from underprivileged backgrounds, helping them to deal with the challenges arising from impaired vision and disabling eye conditions like cataract.
Since most patients are daily wage earners, problems in vision may prevent them from working, causing livelihood loss and making them financially dependent on their immediate family. The initiative serves as a life-changing intervention for the beneficiaries, protecting them against vision-related challenges and impending financial hardships.
During the year, CAMS supported the Foundation by organising several eye check camps and offering occupational optometry services to rural people and unorganised sector employees. 36 camps were organised in different parts of Tamil Nadu benefiting 3,240 people as part of the above CSR initiative.
AIM for Seva is a registered, pan-India non-profit charitable trust formed with the principle objective to empower rural and tribal children in India through education, powered by an innovative concept - Free Student Home. Apart from enabling easy access to school and providing shelter, food and clothing, Free Student Home also imparts value education, teaches life and IT skills, and conducts extracurricular activities for these children.
Besides educating rural India, the institution also provides employment to students coming from the hinterlands. Growing in scope and scale, its projects now span 16 states, with focus on rural education, community development, healthcare, Vedic studies and support for special kids and differently abled adults.
During the year, CAMS supported 100 student beneficiaries from Tamil Nadu and Uttar Pradesh under the Free Student Home initiative and bore their food expenses, educational expenditure, and cost of books and uniforms.
eVidyaloka Trust aspires to provide quality education to rural children in the age group of 10-14 years by leveraging the power of technology to connect them with passionate teachers across the world. Following a pre-set curriculum imparted through live video classes by the volunteering teachers to students of government elementary schools (6th to 8th grade), the initiative is focussed at addressing the education gap and disparities identified by the District Information System for Education (DISE) - Annual Status of Education Report.
CAMS continued to support the eVidyaloka Digital Classroom Program in FY 2024-25, helping the Trust to conduct regular online sessions in 15 schools across Tamil Nadu, Maharashtra, Telangana, Jharkhand and Gujarat.
A total of 517 students enrolled in the programme completed 602 sessions out of 624 planned sessions, with assistance from 53 volunteer teachers. Different activities and celebrations were also organised in the centres.
More than 75 million people in India are living with disabilities. More than 15% of them are facing severe challenges, subjecting them to social stigma, shame and discrimination and often leading women with spinal cord issues in rural communities to feel burdensome.
“Soulfree”, a public charitable trust, helps severely disabled people live a life of dignity and purpose. With a primary focus on fulfilling the needs of disabled rural women, especially those affected due to spinal cord injury, the Trust provides dedicated support for medical care, rehabilitation, education, employment, societal acceptance and integration, government assistance, and long-term care facilities, thus serving as a reliable support system for them.
CAMS support to the cause is decided on a yearly basis, depending on the project’s needs. During the year under review, CAMS supported the operational cost of the Trust.
Sarthak Foundation started with the belief that no child should be left behind for being born into economic and social disadvantage. With a vision to raise ‘Happy Empowered Children’, it reaches out to disadvantaged children and supports in making them self-sustainable and break the shackles of abject poverty through education, socio-emotional strengthening, and skill development.
Taking an innovative approach to realise the vision, the Foundation establishes permanent safe spaces called ‘Yellow Rooms’ in the heart of urban slums and rural poor communities. Each ‘Yellow Rooms’ setup comprises two rooms painted bright yellow. Two permanent educators are placed within them, each devoting 6 hours every day, all year round, for several years to children from marginalised backgrounds – transforming them into confident, educated and aspiring young adults.
In FY 2024-25, CAMS helped in setting up three ‘Yellow Rooms’ or classrooms for children from marginalised backgrounds under the project.
Arvind Foundation is working towards benefiting underprivileged children with special needs, challenged by health conditions such as ADHD, ADD, down’s syndrome, muscular dystrophy, mental retardation, epilepsy, hydrocephalus, microcephalus, spina bifida, chromosomal disorder, neurological disorder, dyslexia etc. Facilitated by its six centres, the Foundation focusses on prevention, early intervention, rehabilitation and inclusion of these children and caters to their individual needs through personalised therapy and training. Curative education which nourishes their soul and builds hope and trust within them is also provided under the initiative.
During the year, comprehensive support was provided by CAMS to one of the centres operated by Arvind Foundation.
ANEW is an NGO committed to the cause of upliftment of underprivileged women, most of whom are first generation college goers, providing them with free of cost nontraditional skills training and placement opportunities to become financially independent.
Deserving women candidates are referred by colleges and shortlisted by the Foundation based on various criteria after which they are enrolled for a 3-month basic course in computers and relevant communication skills, soft skills and employability skills are also taught. Most beneficiaries are immediately employed by corporates and a few are hired by CAMS.
CAMS supported 150 students to learn basic computer skills, 50 students in Tally and accounting, and 25 students in Python programming during this financial year. Training for all courses was completed as scheduled, and course completion certificates were awarded to all students who successfully passed the relevant exams.
SAEST is an innovative community-based workforce development initiative providing end-to-end solutions to link learning and livelihood for disadvantaged youth and women. Addressing their livelihood issues and supporting their transition from poverty towards a secured future through training and skilling remains at the core of this initiative.
Considering the growing opportunities in retail sales and service industry, the Trust is training beneficiaries to become highly skilled retail sales service associates through a comprehensive 360 hours residential skill development and certification programme spanning 45 days. Other benefits include boarding and lodging.
CAMS has supported training of 2 batches, comprising 30 trainees each, under this programme, benefiting a total of 60 rural youths.