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Dear Stakeholders,

I am pleased to present to you the 37th Annual Report of Computer Age Management Services Limited (CAMS) for the financial year 2024-25. This year has been a period of strong performance, new milestones, and continued innovation. We have expanded our services, welcomed new clients, and strengthened our position as a leading financial infrastructure and technology services provider. Most importantly, we stayed focussed on serving our stakeholders –investors, clients, distributors, and regulators with closer interactions.

Strong Financial Growth

We delivered another year of solid financial results. Our consolidated revenue from operations increased by 25.19% to ₹ 1,42,248 lakh from ₹ 1,13,652 lakh last year. Profit Before Tax rose by 32.52% to ₹ 61,866 lakh compared to ₹ 46,685 lakh in the previous year. Earnings Per Share stood at ₹ 95.41 (last year: ₹ 72.06). The Board recommended a dividend of 725% including the final dividend (subject to shareholder approval). This strong financial performance reflects the trust our clients place in us, our operational efficiency, and the strength of our digital platforms.

Key Business Highlights
Mutual Funds

India’s mutual fund industry continued to grow, with total industry AUM rising by 21% to ₹ 66.7 lakh crore. CAMS maintained its leadership position by servicing ₹ 45.1 lakh crore in AUM, which accounts for about 68% market share.

We now service over 23.5 crore folios, supported by a growing investor base, especially in equity and hybrid schemes. The important developments this year include the following:

  • Appointed as the RTA by three newly licenced Mutual Fund AMCs, including the soon-to-be-launched Jio BlackRock
  • Secured a migration mandate from an existing AMC, previously served by a competitor
  • Won our first international client – Ceybank AMC in Sri Lanka

These wins are a strong vote of confidence in our capabilities and service standards.

Customer Satisfaction at the Core

At CAMS, everything we do starts with the customer. Our mission – “Our Mission…Your Growth” – represents our deep commitment to helping our clients and stakeholders grow and succeed.

In our recent Customer Satisfaction Survey done among the mutual fund investors, 96.23% of the respondents rated our services as “Satisfied” or higher. This is among the highest scores in the financial services industry and motivates us to do even better.

Beyond Mutual Funds
Alternative Investment Funds (AIF) and Portfolio Management Services (PMS)

CAMS is the market leader in this space, serving over 200+ fund houses and more than 480+ schemes, with an AUM of ₹ 2.5 lakh crore. Our digital platform WealthServ is seeing robust growth. Over 12,500 investors have already been onboarded, and more than 200 fund houses have adopted it. We also expanded in GIFT City, showing our commitment to this growing financial hub.

CAMS KRA (KYC Registration Agency)

We continue to grow as a trusted KYC partner in the capital markets. This year, we have onboarded large partners. In view of this, it is expected that there will be significant increase in the PAN registrations. Our campaign “Am I Validated?” raised awareness among investors and encouraged them to validate their KYC status, increasing engagement and supporting financial inclusion. The 10-minute KYC product launched in the previous year continued to be an enormous success bringing in more customers.

Account Aggregator (AA) Services

Through CAMS FIS, we expanded our presence in the AA ecosystem. Our business grew 229% year-on-year. While the overall market share saw a temporary drop due to market conditions, we had some exciting new use cases. One of the AMC awarded us a mandate to track front-running risks using AA technology – a first of its kind.

Insurance Repository

Our insurance repository business (CAMSRep) crossed one crore e-policies, with 37% added during this year alone. We partnered with fifty insurance companies, including LIC, India’s largest life insurer. We also launched Bima Central, a unique platform for managing all insurance policies in one place. The platform won the Best Use of Technology Award at the ASSOCHAM Global Insurance Summit.

Payment Aggregator

Our payment business saw a 69% growth in revenue, driven by robust performance in mutual funds, insurance, and education sectors. We also received in-principle approval to operate under Bharat Bill Payment System (BBPS). During the year, new initiatives led to the acquisition of well recognised logos from BFSI Segment and made its footprints in non-CAMS served AMCs.

Central Record Keeping Agency (CRA) Services

The CRA registered a YoY growth of 82% in terms of new subscriber onboarding in Non-Government Sectors with a total subscriber registration aggregating to about 1.40 lakh. During the reporting period, the market share in eNPS was around 9% and the overall market share in retail (Non-Govt sector) was around 6.5%. The Customer satisfaction score continued to be above 90%.

Technology & Digital Innovation

CAMS continues to invest in technology to make services faster, simpler, and more secure for all users. Each of the digital platforms viz. myCAMS App, edge360, GoCORP and CAMServ chatbot crossed significant milestones and continue to remain popular across distinct set of investors. Our subsidiary Sterling Software delivered important digital transformation projects across compliance, automation, and customer experience.

Sustainability & Corporate Social Responsibility (CSR)

We continue to support education, healthcare and environment through our CSR efforts across the country. Our work is also aligned with our ESG goals, ensuring that we grow responsibly and sustainably. The Annual Report contains a separate section on the CSR & ESG activities.

Cybersecurity & Risk Management

We take data protection and cybersecurity very seriously. CAMS is among the top-rated financial firms with a BitSight rating of around 800. The score given by Continuous monitoring solution (SAFE) is 4.7. These scores are considered best in the industry. The Company is making continuous efforts to enhance its cyber security posture.

Looking Ahead

As we look to the future, we are excited about the opportunities ahead. We will continue to build innovative digital solutions, deepen our client partnerships and deliver strong financial and operational performance.

I would like to thank the Board of Directors for their constant guidance, our clients for their trust, and our employees for their dedication. I would also like to thank the regulators for their guidance.

Most importantly, I thank you, our shareholders, for your continued support. Together, we will continue to shape the future of financial services in India.

Warm regards,

Anuj Kumar

Managing Director